Global Return & Refund Policy

2.2 By completing any purchase on the Platform, you explicitly acknowledge and irrevocably agree to:

• 2.2.1 Be bound by all terms contained herein
• 2.2.2 Accept our Disclaimer Statement
• 2.2.3 Comply with our Terms and Conditions
• 2.2.4 Adhere to our Privacy Policy
• 2.2.5 Accept policies regarding refunds, pricing variations, and promotional communications

3.1 “Digital Products”

Shall encompass, without limitation:

• 3.1.1 Educational courses
• 3.1.2 Professional training materials
• 3.1.3 Proprietary digital publications
• 3.1.4 Downloadable content
• 3.1.5 Membership programs
• 3.1.6 Private Coaching programs
• 3.1.7 Supplementary digital materials

3.2 “Access”

Shall mean any interaction with Digital Products, including but not limited to:

• 3.2.1 Downloading
• 3.2.2 Streaming
• 3.2.3 Viewing
• 3.2.4 Any other form of content consumption

4.1 Intangible Nature Declaration

Due to the inherent intangible nature of Digital Products:

• 4.1.1 Content access activation occurs instantaneously upon purchase completion
• 4.1.2 Digital delivery is immediate and systematically logged
• 4.1.3 Each purchase includes perpetual lifetime access including future updates
• 4.1.4 Once accessed, content cannot be “returned” in any traditional sense

4.2 Access Verification

• 4.2.1 Our enterprise-grade systems maintain comprehensive access logs
• 4.2.2 These logs constitute conclusive evidence regarding delivery and access
• 4.2.3 Access timestamps are preserved as permanent records

5.1 Primary Purchases

• 5.1.1 Initial product purchases include a 3-day money-back guarantee
• 5.1.2 Guarantee validity requires absolutely no content access or downloads
• 5.1.3 Any form of content access or download immediately and permanently voids the guarantee
• 5.1.4 Access and download status are verified through our enterprise logging system

5.2 Post-Purchase Upsells

• 5.2.1 Upsells represent significantly discounted offers available exclusively post-purchase
• 5.2.2 All upsell purchases are final and categorically non-refundable
• 5.2.3 The premium discount nature of upsells precludes any guarantee period
• 5.2.4 No refund requests for upsell purchases will be considered under any circumstances

6.1 Marketing Communications

• 6.1.1 By completing a purchase, Customers explicitly opt-in to receive promotional communications
• 6.1.2 These communications may contain exclusive discounts for existing customers
• 6.1.3 Unsubscribe options are provided in every communication
• 6.1.4 Manual unsubscribe requests can be processed through customer support

6.2 Pricing Variations

• 6.2.1 The Company maintains absolute discretion over product pricing
• 6.2.2 Products may be offered at varying price points during promotional periods
• 6.2.3 No retroactive price adjustments will be provided for any reason
• 6.2.4 Previous purchase prices do not guarantee future purchase prices
• 6.2.5 Promotional prices are not valid for prior purchases
• 6.2.6 Claims regarding lower advertised prices are not valid grounds for refund requests

6.3 Price Match and Discount Policies

• 6.3.1 The Company does not price match with previous promotions
• 6.3.2 Prior purchase history does not guarantee future discount eligibility
• 6.3.3 Pre-purchase discount requests are not valid refund justifications
• 6.3.4 Special event pricing is time-sensitive and non-transferable to other periods

7.1 Valid Refund Circumstances

The following constitute the exclusive circumstances under which refunds may be considered:

• 7.1.1 Completely unused and unaccessed products within the 3-day guarantee period, verified by system logs
• 7.1.2 Company-verified systematic delivery failures
• 7.1.3 Extraordinary circumstances at the Company’s sole discretion

7.2 Non-Refundable Circumstances

Refunds are categorically excluded for:

• 7.2.1 Accessed or downloaded digital content at any time
• 7.2.2 Change of mind, regardless of timing, if content has been accessed or downloaded
• 7.2.3 Time availability concerns
• 7.2.4 Personal financial circumstances
• 7.2.5 Content preference issues
• 7.2.6 Post-purchase upsells
• 7.2.7 Bulk purchases
• 7.2.8 Promotional or discounted content
• 7.2.9 Technical issues on the customer’s end
• 7.2.10 Incorrect email address provision
• 7.2.11 Claims about lower prices or missed promotions
• 7.2.12 Requests for retroactive discounts
• 7.2.13 Desire to purchase at current promotional pricing

8.1 Customer Obligations

Customers bear sole responsibility for:

• 8.1.1 Maintaining accurate email information
• 8.1.2 Ensuring adequate inbox capacity
• 8.1.3 Monitoring all email folders including spam
• 8.1.4 Maintaining email account access
• 8.1.5 Prompt notification of delivery issues

8.2 Company Obligations

The Company maintains responsibility for:

• 8.2.1 Maintaining enterprise-grade delivery logs
• 8.2.2 Supporting legitimate delivery issues
• 8.2.3 Re-sending materials to corrected addresses
• 8.2.4 Resolving verified system issues

9.1 Required Information and Declarations

All refund requests must include:

• 9.1.1 Order number
• 9.1.2 Account email address
• 9.1.3 Valid refund justification that aligns with eligible refund circumstances as outlined in Section 7.1
• 9.1.4 Non-access declaration that will be verified through system logs
• 9.1.5 Non-download declaration that will be verified through system logs

9.2 Processing Timeline

• 9.2.1 Request review completed within 2 business days
• 9.2.2 PayPal email confirmation required upon approval
• 9.2.3 Processing within 1 business day of confirmation
• 9.2.4 PayPal settlement typically within 24 hours

13.1 Acknowledgments and Agreements

By accessing, downloading, or purchasing any content from Royal Certified Masterclass & Publishing, you explicitly acknowledge and agree that:

13.2 Pre-Purchase Options